Shipping policy

Shipping Destinations

  • We ship worldwide.

  • Orders ship from various warehouses across the United States.

Shipping Times
  • Orders are processed and shipped within 1 – 4 business days.
  • Shipping times are displayed at checkout and will vary depending on the shipping method and destination.
  • Standard U. S. shipping takes 3 – 5 business days.

Shipping Costs

United States:

  • We offer free standard shipping on all U.S. orders over $100.
  • Priority and next day costs will be displayed at checkout.
  • All available shipping methods and carriers will be displayed at checkout.

International (For customers outside of the US)

  • All available shipping methods and carriers will be displayed at checkout.
  • International taxes might be applied depending on your country's taxes policy.
  • The customer is responsible for any additional taxes, duties, or fees applied to receive the goods into their country. 
  • Customs duty is calculated as a percentage of the customs value of the goods. The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU.
  • The customs value is made up of; the price paid for the goods, the insurance cost, and the shipping cost.

Tracking

  • Tracking information will be emailed once the order is shipped.

Missing package

All orders placed with MBM Swim automatically include shipping insurance facilitated by Route. This insurance, calculated at 3% of your order value, is seamlessly added to your cart during the checkout process. This coverage serves to protect your package in the unfortunate event of loss, theft, or damage. We highly recommend opting for this insurance to ensure your peace of mind throughout the shipping process. If, however, you wish to forgo this protection, you may do so by deselecting the option. The toggle button for opting out can be found conveniently at the bottom of the cart sidebar. It's important to note that Route is a service and, once selected, is non-refundable.

If there are any issues with your package, please initiate a claim directly through Route here.

By choosing not to acquire insurance, you acknowledge that MBM Swim holds no liability for items that may be lost, stolen, or damaged during transit. If your item is marked 'delivered' but subsequently lost, please file a claim directly with the carrier.