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Return & Exchange Policy

  • WE DO NOT OFFER REFUNDS AT THIS TIME
  • EXCHANGE OR STORE CREDIT ONLY
  • ITEMS MUST BE EXCHANGED WITHIN 10 DAYS OF DELIVERY
  • ALL DISCOUNTED ITEMS ARE FINAL SALE

Please read our exchange policy before proceeding with an exchange.

-Only unwashed, unworn, items with tags and hygiene sticker attached will be eligible for exchange or store credit.

-Items MUST be mailed back within 10 days of receiving the items to be approved.

-Store credit will be offered in the amount of your exchange items minus the cost of shipping.

-Items that were bought on sale and purchased with a discount code will NOT be approved for an exchange and are FINAL SALE.

-Items that have stains, odors, or evidence of reattached hygiene sticker will be DENIED for an exchange, no exceptions.

-Marcia B Maxwell has the right to refuse any exchanges that go against our exchange policy.

-The customer is responsible for the shipping cost to send the goods back to Marcia B Maxwell HQ and will not be reimbursed for that cost. 

-Marcia B Maxwell is not responsible for lost packages, so we strongly suggest using a delivery service that provides a tracking number. 

-To exchange, email contact@mbmswim.com immediately with the subject "EXCHANGE (order number)". Please include the name and size of the item you wish to exchange for and the reason for your exchange.

-To return for store credit, email contact@mbmswim.com immediately with the subject "STORE CREDIT (order number)"

 

Kind Regards,

Marcia B Maxwell

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