All orders placed with any discount codes are eligible for return for store credit and exchange. If an item is purchased and is marked as Final Sale, that item is not eligible for any form of return or exchange. We do not offer price adjustments for any previous orders.

We will happily accept returns and exchanges in original condition (unused, unworn, and unaltered) with tags and hygiene stickers attached for either store credit or exchange. All return requests must be made within 14 days after the date of delivery. Store credit or exchange will be processed after the original item has passed inspection. Items that are purchased marked Final Sale are not eligible for store credit or exchange, no exceptions. If you would like to start a return for store credit or exchange, please click here.

Customers located outside the US and Canada are responsible for shipping their items back. We will happily accept returns and exchanges in original condition (unused, unworn, and unaltered) with tags and hygiene stickers attached for either store credit or exchange. All return requests must be made within 14 days after the date of delivery. Store credit or exchange will be processed after the original item has passed inspection. Items that are purchased marked Final Sale are not eligible for store credit or exchange, no exceptions. If you would like to start a return for store credit or exchange, please email us at contact@mbmswim.com

We recommend obtaining a receipt
when returning your order to the post office. We do not recommend using a dropbox to ship your order back to us. If your return is lost and you have no proof of it having been sent out, we cannot process your return.

Our discount codes are one time use only and unable to be reloaded if you return your order.

When you submit an exchange, it is not processed until the original item has been returned and inspected by our fulfillment center. Once your exchange has been processed, an order confirmation email will be sent over for your viewing.

Our team asks for 1 – 4 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number. Most orders placed during the week before 11 am PT / 2 pm ET are processed and shipped the same day but in rare cases, 1 – 4 business days are needed for processing.

Standard US shipping takes 3 – 5 business days. Please note, packages can be subject to carrier delays.

We offer free standard shipping for US orders over $100. If your US order is under $100, our standard shipping can vary between $8 - $10. We also offer free fast tags of next day, two days, and three days delivery depending on your location. Please note, packages can be subject to carrier delays.

We are sorry you are having trouble locating your package! Since the package was indicated as delivered, there are a few steps we suggest taking. Occasionally, packages are marked as delivered before they are physically at your address. Please allow for 24 hours following a delivery confirmation before assuming there is an issue with the delivery.

After 24 hours has passed, your next best step would be to contact the carrier. You will be able to tell them how packages are normally delivered and may be able to provide them with any additional information needed. Or they may be able to tell you where they left the package if it was in fact delivered.

We ship all international packages via DHL. The shipping cost can vary depending on your location. Once you have entered in your location through our checkout page, the shipping fee will be displayed excluding any custom or duty tax prior to finalizing your order. Due to your location, shipping fees vary.

Yes, once our team has received your returned package, we will process a refund for the item(s), minus the shipping fee.

All international packages may be subject to taxes and duties. We are legally required to claim the full retail value price of products purchased and our shipping system automatically enters this information into the customs documents it creates. Please note that if you used a discount on your order, your customs office assesses taxes based on the original retail price.

MBM Swim is not held responsible nor can refund/reimburse for any taxes or duties charged by the customer’s local government. Any fees of this nature are the sole responsibility of the purchaser.

We are unable to offer a refund for taxes/duties.

Unfortunately, we do not have the ability to calculate the cost of taxes or duties prior to delivery. Here are
some helpful links:

- For more information on Canadian Customs click here.

- For more information on UK Customs click here.

- For more information on Australia Customs click here.

We accept the following payment methods:

- Amazon Pay
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Mastercard
- PayPal
- Shop Pay
- Venmo
- Visa

We process your order as soon as it is placed! Once an order has been placed, we are unable to make any changes. (This includes cancellations, changing the shipping/billing address, shipping method, inserting a promo code, removing/adding/altering an item in your order, etc.)

We offer a detailed Size Guide to help with sizing, as well as a size chart found on each individuals product page. We also do try on hauls on Instagram with women of different shapes and sizes. Follow us at @mbmswim or see our try on hauls here. If you need further assistance, please contact our customer service team directly from a product page or email us at contact@mbmswim.com

We have chosen our MBM Swim fabric for its smoothness and durability. To keep your MBM Swim suit in pristine condition, we suggest hand washing with cold water and lying flat to dry.

We are unable to offer price adjustments and cannot apply discount codes to orders after they have been placed. Please note that vouchers cannot be combined with other discount codes.